Built for Fire Departments. Designed for Leadership.
Ladderocity was created with one mission: to give fire departments a modern, fire-service-specific platform that strengthens documentation, improves leadership, and protects both the firefighter and the department.
Reduce Risk
Defensible documentation that protects departments when decisions are challenged.
Strengthen Accountability
Clear expectations and consistent feedback for every member of the team.
Fair Decisions
Balanced records ensure great work is recognized and concerns are addressed.
Our Story
For years, fire departments relied on generic evaluation systems, handwritten notes, scattered files, and memory-based feedback. This created risk, inconsistency, and frustration for everyone involved—especially when evaluations, promotions, or disciplinary decisions were questioned.
We saw a better way. After listening closely to Chiefs, Battalion Chiefs, Captains, and training officers across multiple departments, we built Ladderocity to solve the problems they kept repeating:
"Evaluations aren’t accurate because no one remembers what happened 8 months ago."
"Every supervisor documents differently."
"We need a defensible trail when decisions are challenged."
Ladderocity was shaped directly by these voices—and continues to evolve with them.
What We Believe
Leadership deserves clarity.
Departments make critical decisions every day. Good documentation fuels better leadership and eliminates the guesswork.
Firefighters deserve fairness.
Balanced documentation ensures great work is recognized and concerns are addressed transparently.
Departments deserve protection.
Defensible documentation and evidence-based evaluations reduce risk and strengthen trust.
Software should adapt to the department.
Every department is unique. Ladderocity supports custom activity types, competencies, workflows, and evaluation cycles.
Message From Our Founder
Fire departments carry an enormous responsibility—not just to the community, but to each firefighter who wears the badge. As someone who’s spent years listening to Chiefs describe their challenges with documentation, evaluations, and risk management, I knew there had to be a better way.
Ladderocity is the result of that conviction.
My promise is simple: We will continue to build Ladderocity alongside the fire service, not from a distance. Every feature, every improvement, every workflow is shaped by real conversations with real departments who want to lead with clarity, fairness, and confidence.
Thank you for trusting us to be part of your department’s mission. We’re honored to help strengthen the relationship between leadership and every firefighter.
Ready to lead better?
Join the departments who are documenting smarter, leading with clarity, and protecting themselves with balanced, defensible records.