Choose the Ladderocity plan that fits your department.
Start with Performance for bulletproof evaluations and documentation. Upgrade to Performance + Risk when you need advanced risk management and department-wide oversight.
Risk Summary
5 Open ItemsActivity Heatmap
Performance
Fire-service performance management, evaluations, competencies, and documentation — without spreadsheets.
Ideal For
- Departments moving off paper/spreadsheets
- Agencies wanting structured, fire-service-specific evaluations
- Crews needing a single place for all documentation
Includes
- Fire-service performance evaluations
- Custom templates & grading scales
- Competency tracking (role-specific)
- Review routing & digital sign-offs
- Automated evaluation reminders
- Salutes (positive documentation)
- Coaching & neutral documentation
- Corrective action logging
- Incident-linked notes
- Custom activity types
- Member activity history
- Standard activity summaries
- Evaluation status indicators
- Competency reports
- Basic usage analytics
Value
- Brings order and consistency to evaluations
- Creates a centralized documentation record
- Makes performance conversations faster and fairer
Performance + Risk
Everything in Performance, plus advanced risk-management reporting and comprehensive oversight tools.
Includes all Performance features, plus:
Risk Snapshots & Oversight
- Open Risk Items Summary — One-page list of outstanding discipline, unresolved issues, and overdue reminders
- Member Risk Profile — A fair, chronological packet of every positive and corrective note for a member (1–2 years)
- Progressive Discipline Tracker — Verbal → Written → Suspension → Termination
Documentation Quality & Gaps
- Documentation Gap Report — Flags members with zero documentation in 60/90/120 days
- Positive-to-Corrective Ratios — Identifies toxic or disengaged leadership patterns
- Supervisor Documentation Scorecard — Grades supervisors monthly on completeness
Grievances, Incidents & Promotions
- Grievance Defense Package (One-Click) — Exports every note, evaluation, and incident in a legal-ready packet
- Incident-Linked Documentation Report — View all documentation tied to a specific fire/EMS run
- Promotion Eligibility Report — Lists members who meet criteria for advancement
Department-Wide Trends
- Activity Heatmap (Shift & Station) — Shows which shifts/stations document consistently
- Competency Trend Report — Shows if your department is improving or declining
- Pre-Evaluation Summary — Auto-generated summary to prepare for annual eval in 15 minutes
- Evaluation Completion Dashboard — Shows which evaluations are completed, due, or late
Best for departments that need comprehensive risk oversight and advanced reporting
Which Plan Is Right for Us?
Choose Performance if…
- You're transitioning off paper or spreadsheets
- You want structured, fire-specific evaluations
- You need consistent supervisor documentation
- You want an easy system everyone will actually use
Choose Performance + Risk if…
- You answer to a city/board/county attorney
- You've had grievances or discipline disputes
- You want comprehensive risk management reporting
- You want to measure supervisory performance
- You want department-wide risk visibility
Frequently Asked Questions
Common questions about Ladderocity pricing and setup
Yes! You can upgrade from Performance to Performance + Risk at any time. All your existing data and documentation carry over seamlessly, and the advanced risk-management features become available immediately.
Not sure which plan fits?
We'll review your department's structure, documentation habits, and risk needs.