See the full picture of leadership, communication, and performance.
Ladderocity’s Engagement Insights give Chiefs, Battalion Chiefs, and Captains a clear view into how each firefighter is being supported, coached, and recognized.
Department Health
StrongEngagement Strength Score
A quick, at-a-glance indicator of relationship health between supervisors and firefighters. The score reflects interaction frequency, documentation type variety, balanced feedback, and consistency across the evaluation cycle.
Interaction Mix
See the percentage breakdown of all interactions: recognition, coaching, community service, corrective notes, and more. Understand whether firefighters are being supported consistently and fairly.
Last Interaction Indicator
No firefighter should go months without a meaningful check-in. This shows how long it’s been since the last logged interaction, helping leadership identify disengagement or overlooked personnel early.
Evaluation Status Visibility
See whether evaluations are on time, late, or overdue — automatically. Keep the entire department aligned and compliant with your evaluation schedule.
Engagement Trend (6 Months)
Trend View Over Time
Track how engagement changes month-to-month. Spot dips in engagement, increases in coaching, surges in corrective activity, or inconsistent supervisory patterns.
Why Engagement Insights Matter
This dashboard empowers leadership to take control of department health.
Support Proactively
Support firefighters before issues escalate.
Drive Consistency
Ensure consistent support across all supervisors.
Remove Blind Spots
Prevent leadership blind spots in personnel management.
Identify Patterns
Identify patterns that affect morale and retention.
Back Decisions
Back tough decisions with solid evidence.
Fair Evaluations
Ensure evaluations are fair and defensible.
See How Documentation Transforms Leadership
Give your department a clear, balanced, defensible record — powered by the conversations you're already having.